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Andy Frain Services is a professional security services company based in Aurora, Illinois. Founded in 1924 by Andrew T. Frain, the company has expanded to 45 branch offices across the U.S. and employs approximately 2,335 to 3,979 people. In 2024, it reported an annual revenue of $840.8 million. The company is dedicated to customer service, emphasizing that "Customer Service is Every Employee’s Job." It maintains a high customer retention rate of 97% through ongoing training and performance evaluations. Andy Frain offers integrated security and event management solutions, including commercial security, transportation cargo screening, retail security, and coverage for major sports arenas and events. The company serves over 10 million people annually and is recognized for its expertise in crowd management and risk management. Notable achievements include the 2013 International Customer Experience Award at Amway Center. Andy Frain is also certified under the SAFETY Act by the U.S. Department of Homeland Security, ensuring the professionalism of its armed and unarmed security personnel.
http://www.linkedin.com/company/andy-frain-services
http://www.andyfrain.com